Returns & Exchanges

Returns & Exchanges

Procedures for Returns

Please note that you are responsible for postage costs of returning any item and for ensuring that the goods being returned are unused, unworn and undamaged.

Exchange Policy

If you wish to exchange a product, you will be given a store credit that you will be able to use for your next order. Please be aware that any purchases made with store credits are processed as a new order, and standard postage costs and delivery times will apply.

All products are exchangeable, excluding:

  • Special Orders
  • Custom-Made Art (personalised pieces)
  • All products bought on sale


  • All products returned for exchange must be unused, unworn, and undamaged. 
  • We have no obligation to accept any return that was not communicated to us within 14 days of receipt of the product. 
  • Please ensure when returning the parcel that the products are properly packed and protected to ensure that they arrive undamaged.